That Travel Company Privacy Policy

That Travel Company respects the right to privacy of every individual who visits our website. This Privacy Policy explains how we use any personal information we collect about you and your rights to access and correct the personal information we hold about you.


When you contact us using the "Contact Us" form on the website, we collect your name, email address, telephone number and any comments that you provide. This information is used by us to respond to your comments.

When you visit the website, we log the IP address of the machine you use to access our website. The IP address is a unique number that is used on the Internet to identify a unique computer for the purposes of allowing computers to communicate with each other.


If you agree we may share your personal information with other companies so they may keep you informed of news and offers.

We will also disclose any of your personal information to any third party where we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or protect any of our rights, property or safety (or those of our customers).

If personal information is processed on our behalf by third parties, we will ensure that they keep your information secure.



What are cookies?

A cookie is a small text file containing small amounts of information which is placed by a website onto a computer or device.

Cookies are designed to assist a computer or device to remember something the user has done within that website e.g. remembering the information provided by you when you register.

There are specific cookies related to knowing a user is logged in or not. These are known as authentication cookies. We use ‘Authentication cookies’ which are important for the website to know what information to show you, or if it needs to ask you to log in.

Why does That Travel Company use cookies and how long do we keep them?

At That Travel Company we use cookies for up to a 30 day period, with technologies to recognise customers and to understand and facilitate your browsing and booking behaviour. We use this information to improve our website and applications to offer the best experience for you, our guests. Our website also employs cookies and similar technologies placed by our carefully selected third party partners.


Do I have to accept cookies?

To make full use of the That Travel Company website experience, cookies need to be enabled on your browser; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the website on your computer, tablet or mobile phone.

If you choose not to allow cookies you will still be able to browse the site but your experience will not be as beneficial as if you have cookies enabled.

The main benefits for accepting cookies will allow us to improve your experience at That Travel Company and remembering information about to tailor your preferences to you.

Do cookies contain my personal information?

No, cookies do not contain confidential information such as your home address, telephone number or credit card details. That Travel Company ensures that any agreement we hold with 3rd parties will not use the data externally.


Managing your cookies

You have different options to manage the cookies on your computer or device. You can change your browser settings to prevent cookies from being accepted, or, depending on which browser you are using, you might be able to receive an alert when a website is trying to place one on your browser. With most browsers you can allow first party cookies to be set but refuse third party cookies.

If you change your cookie preferences, you will still be able to browse around the site but certain functions will not be available, for example you will not be prompted with search suggestions as cookies are required for these processes to be completed. Also, by not allowing cookies, some of our standard functionality will not work, for example deleting certain cookies.

Your browser’s ‘help’ menu should tell you how to block cookies or change your cookie settings. How you adjust your browser will depend on the browser you are using.

You can delete cookies stored in your browser by using a function in your browser. Whilst this does not mean you won’t collect cookies in the future, it gives you freedom to delete your cookies after you have been online. This function is often known as ‘clearing cookies’.

Clearing your cookies on one browser of one device does not automatically clear them on another. You need to clear all browsers on all channels independently.

You can find some helpful information about cookies on (That Travel Company is not responsible for the content of external websites. This link will open in a new window.)


That Travel Company takes the security of any personal information we hold very seriously.

Our web servers are housed behind a secure firewall that prevents access to our databases by unauthorised users. All of our servers are housed in a secure environment with high levels of physical security.


This site contains links to other websites. This Privacy Policy only applies to this site so when you link to other sites you should read their privacy policies.


We keep our Privacy Policy under regular review and we will place any updates on this webpage. This Privacy Policy was last updated on February 2017.

ACCEPT COOKIESTo give you the best possible experience, this site uses cookies. Using this site means you agree to our use of cookies. We have published a cookies policy, which you should read to find out more about the cookies we use. View cookies policy.